UNUS London — Govern · Governance Engine | ISO/IEC 27001:2022 · ITIL 4 · ISO 9001:2015 · ISO/IEC 19770-1
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UNUS GOVERN — GOVERNANCE ENGINE · £299/MONTH MOST POPULAR

Multiple Governance Gaps.
One Engine to Close Them.

IT Directors and Compliance Officers don't have one gap. They have six. Asset management without change management creates blind spots. Change management without a knowledge base creates undocumented risk. Health monitoring without a CSI report creates data with no action. The Governance Engine runs all of it — continuously, automatically, in your environment.

£299Per Month — Flat Fee
5 ModulesRunning Continuously
Every 6 HoursCompliance Health Checks
WeeklyAutomated CSI Report
Includes everything in Asset Monitor (£149/mo) Software Asset Manager · Hardware Asset Register · ELP Tracking · IEC 80000-13 Unit Enforcement · ISO/IEC 19770-1 Audit Export
View Asset Monitor →

Four Modules.
Running While You Sleep.

The Governance Engine adds four production modules on top of Asset Monitor. Each one runs on a schedule — no manual triggers, no dashboards to check, no reports to generate by hand. The system monitors, flags, documents, and reports. Your team deals with the exceptions.

MODULE 03 — COMPLIANCE HEALTH MONITOR

6-Hour Automated Compliance Checks

The Health Monitor runs every 6 hours via scheduled n8n trigger. It checks MAX(last_run) across all critical workflows. If any sync is overdue, it logs an ALERT status to the compliance dashboard and fires a notification. No manual intervention required. Compliance posture is visible at all times.

SCHEDULE: every 6h CHECK workflows EVALUATE status LOG result ALERT if overdue
  • Checks all critical workflow execution timestamps every 6 hours
  • ALERT / OK status matrix logged to compliance_dashboard table
  • Gmail notification fired when any workflow is overdue
  • Continual Improvement practice per ITIL 4 Clause 7.6
  • Feeds the weekly CSI report automatically
  • No manual dashboard checks required
ITIL 4 Continual Improvement ISO 9001:2015 Cl. 10.3 ISO/IEC 27001 A.12.4
MODULE 04 — CHANGE MANAGEMENT

CAB-Gated, Immutable Change Records

The Change Management module enforces ITIL 4 Change Enablement practice at the database layer. Normal changes are blocked until cab_approved = TRUE. Standard changes bypass the CAB. Emergency changes are logged post-implementation with a required retrospective review. Every state transition is timestamped and immutable — producing SOC 2 Type II Change Management evidence as a natural output of normal operations.

Change TypeCAB RequiredImmutable LogPIR Required
Standard (bypasses)
Normal (blocked until approved)
Emergency Post-implementation (within 5 days)
  • Change type ENUM: standard | normal | emergency — distinct workflow paths
  • CAB approval gate: normal changes blocked at database layer until cab_approved = TRUE
  • Forward Schedule of Change maintained as a live database view
  • Post-implementation review (PIR) record required within 5 days (emergency)
  • Change success rate KPI surfaced in weekly CSI report
  • ISO/IEC 27001:2022 Annex A compliant change records
  • FCA operational resilience rules — demonstrable technology dependency evidence
ITIL 4 Change Enablement ISO/IEC 27001:2022 Annex A SOC 2 Type II
MODULE 05 — AI-ASSISTED KNOWLEDGE BASE

Human-in-the-Loop Document Governance

The Knowledge Base module uses Mistral for document extraction and Google Gemini for classification. Every document receives a confidence score (0.00 to 1.00). Documents scoring ≥ 0.85 are auto-confirmed as Draft. Documents below 0.85 are queued for human review. No document is published until is_approved = TRUE. The human approval gate is structurally enforced — not a policy. It cannot be bypassed.

Score ≥ 0.85
Draft confirmed
AUTO-APPROVED
Score < 0.85
Pending Review queue
HUMAN REVIEW
Ambiguity flag = true
Conflict resolution
ESCALATED
  • Mistral OCR for PDF, transcript, and URL content extraction
  • Google Gemini for service and category classification
  • Confidence score gating — 0.85 threshold enforced at workflow layer
  • Human approval gate: is_approved = TRUE required before publication
  • ISO/IEC 27001:2022 aligned access control (kb_writer / kb_manager roles)
  • Immutable audit log: every INSERT, UPDATE, DELETE captured as JSONB
  • Deterministic document IDs: KB-IT-CONN-001 format, collision-proof
  • Full document lifecycle: Draft → Pending Review → Approved → Archived
ISO 9001:2015 Cl. 7.5 ISO/IEC 27001:2022 A.12.4.1 ITIL 4 Knowledge Mgmt
MODULE 06 — AUTOMATED CSI REPORTING

Weekly Governance Intelligence. Delivered Automatically.

Every Monday at 09:00, an n8n scheduled workflow calls the calculate_km_metrics SQL function, computes KPIs across all active modules, sends the raw data to Google Gemini for narrative refinement, and distributes the finished report by email to stakeholders. A permanent Google Doc archive is created for each report. Scores are logged in the itil_service_metrics table for 6-month rolling trend analysis.

Metric CodeMetric NameTargetMethod
KM-ACC-001AI Classification Accuracy≥ 85%First-pass approval rate
KM-TIM-001Avg Document Review Time≤ 24hrsDelta: creation → approval
KM-REV-001Average Revision Rate≤ 1.5Count of revision increments
KM-THR-001Document Throughput≥ 5/dayDaily count aggregation
Monday 09:00 Calculate KPIs Gemini refinement Email to stakeholders
  • Scheduled trigger: every Monday at 09:00 — zero manual action
  • KPIs computed via calculate_km_metrics SQL function
  • AI narrative refinement via Google Gemini
  • Multi-channel distribution: Gmail + Google Docs archive
  • 6-month rolling trend window in itil_service_metrics table
  • Change success rate KPI included from Change Management module
  • Compliant with ITIL 4 Continual Improvement (7-step improvement process)
  • ISO/IEC 27001 audit trail export available on demand
ITIL 4 Continual Improvement ISO 9001:2015 Cl. 10.3 ISO/IEC 20000-1 Cl. 6.3

Built for IT Directors
With Multiple Gaps to Close

ISO/IEC 27001:2022 Certification or Renewal

Your certification body requires evidence of Change Enablement, Knowledge Management, and Continual Improvement — not as policy documents, but as operational records. The Governance Engine produces that evidence as a natural output of normal operations. Every change record, every knowledge article approval, every weekly CSI report is audit-ready by default.

Multiple Compliance Gaps, One IT Director

You have been asked to close six governance gaps with no additional headcount. Manual processes mean none of them get done consistently. The Governance Engine automates the monitoring, logging, and reporting layer — so your team handles exceptions, not the underlying process. Asset visibility, change control, knowledge governance, and health monitoring run in parallel without requiring a dedicated compliance resource.

Post-Deployment Retainer

You have deployed a compliance platform — either through UNUS London's project delivery or your own build. The Governance Engine is the operational wrapper that keeps it running after go-live. It replaces the ad-hoc maintenance retainer with a structured, monitored subscription. Your post-deployment evidence keeps accumulating without anyone having to remember to generate it.

Includes all standards from Asset Monitor, plus the following additional coverage:

ISO/IEC 27001:2022

Information Security Management

Change management records satisfy Annex A requirements for controlled information processing changes. Knowledge base audit logs satisfy Control A.12.4.1. Health monitor outputs provide continuous A.12.4 evidence.

Annex A · A.12.4 · A.12.4.1 · A.9.4.1
ITIL 4

Change Enablement Practice

The CAB approval gate, Forward Schedule of Change database view, and post-implementation review requirement enforce the ITIL 4 Change Enablement practice structurally. Change success rate KPIs feed directly into the weekly CSI report.

Change Enablement · SACM · Continual Improvement Cl. 7.6
ITIL 4

Knowledge Management Practice

The KB module enforces the full ITIL 4 Knowledge Management lifecycle: ingestion, classification, human approval, publication, versioning, and archiving. AI classification is grounded in a live service index — hallucination is structurally prevented.

KM Practice · Lifecycle States · 7-Step Improvement
ISO 9001:2015

Quality Management System

The weekly CSI report satisfies ISO 9001:2015 Clause 10.3 (Continual Improvement) by automating performance measurement and trend analysis. The Knowledge Base satisfies Clause 7.5 (Documented Information) with approval gates and immutable version history.

Cl. 7.5 · Cl. 10.3 · Documented Information Control
SOC 2 TYPE II

Change Management Controls

The immutable change records, CAB approval timestamps, and post-implementation review trail produced by the Change Management module satisfy SOC 2 Type II Change Management control requirements as a natural output of normal operations — not as retrospective documentation.

CC6.8 · CC8.1 · Change Management Controls

£299/month

Flat fee. No per-seat charges. No renewal uplift. Most popular tier.
MOST POPULAR — UNUS GOVERN GOVERNANCE ENGINE
£299 /month
  • Everything in Asset Monitor (£149 tier)
  • Weekly automated CSI report (Monday 09:00)
  • Compliance Health Monitor (6-hour checks)
  • ISO/IEC 27001:2022 audit trail export
  • Change Management with CAB gate
  • Forward Schedule of Change (live DB view)
  • AI-Assisted Knowledge Base (Mistral + Gemini)
  • Your database — full data sovereignty
Platform Annual Cost (50 users) Data Ownership CSI Reporting
ServiceNow ITSM Pro £42,000–£60,000/yr Vendor Manual / add-on
Jira Service Mgmt Enterprise £30,000+/yr Vendor Manual
Governance Engine £3,588/yr flat You Automated weekly

Where Governance Engine
Sits in the Stack

ENTRY TIER

Asset Monitor

£149/mo
SAM · HAM · ELP Tracking · IEC Unit Enforcement
YOU ARE HERE — MOST POPULAR

Governance Engine

£299/mo
Asset Monitor + Health Monitor · Change Management · Knowledge Base · Weekly CSI Report · ISO/IEC 27001 Export
TOP TIER

Full Stack

£449/mo
Governance Engine + ITIL 4 Service Desk · Industry Module included · Bridges to full platform deployment (£13k–£32k)

All tiers include full data sovereignty. Upgrade at any time. Add industry modules at £99/month each: View Industry Add-ons →

Five Modules Running.
Governance Evidence Accumulating.

The Governance Engine provisions in 10 minutes. Health Monitor runs its first check in 6 hours. Change Management goes live from first record. The Knowledge Base starts classifying on Day 1. Your first CSI report arrives the following Monday at 09:00. No vendor. No lock-in. No manual reports.